Live Webinar ~ Wed. Sept. 15, 2010 ~ 11 AM PST / 2  PM EST 

Do you have visibility into real end user experience either with your current set of monitoring tools or those you may be planning to implement?  

NetworkWorld recently reported that IT Service Assurance with "comprehensive visibility and control into the quality of experiences for the end user and the quality of service" is a 2010 technology must-have in order for IT to monitor, manage, and optimize their environment.

More often than not, the first and only indication of a problem on the frontline is when end users call the help desk – if they call at all – and by this time business and end user productivity have already been disrupted.  Moreover, when users start calling it is very difficult for them to accurately describe the problems they are experiencing, while at the same time IT can’t ascertain whether the issues are isolated or endemic.

The Aternity Frontline Performance Intelligence (FPI) Platform addresses these issues by transforming reactive IT organizations into proactive enterprises. 

During this live webinar, you’ll gain in-depth knowledge of four key use cases that clearly explain the value of Aternity’s FPI Platform and how Global 1000 companies are leveraging Aternity on a daily basis to achieve a user-centric approach to Proactive IT Management:

• Comprehensive Visibility with a 360 degree view of real end user experience enabling proactive problem detection, trending and analysis
• Dramatic Reduction of Business Disruptions by decreasing MTTR and service-level restoration time, help desk triage optimization, and the remediation of chronic performance problems
• Informed Capacity Planning for evaluating infrastructure improvements, gaining validation for desktop refresh projects, evaluation and planning for desktop virtualization, usage-based software license optimization, and optimizing green, cloud and ITIL initiatives
• Optimizing User Productivity through increased application adoption, Meaningful Use and Business Process Optimization

Featured Speaker:

Trevor Matz ~ President and CEO, ATERNITY
Trevor Matz is the President and CEO of Aternity. Matz leads Aternity as the company scales to redefine end user experience management by providing the industry’s first frontline intelligence platform. Matz has built and led world class sales and marketing organizations for enterprise software and services companies globally. Prior to joining Aternity, Matz served as worldwide managing director of Application Integration for InterSystems Corporation where he took Ensemble from launch through recognition as the #1 Integration Platform in HealthCare.