On-Demand 30-Minute Webinar: Actionable End User Experience 

WHAT: Actionable Customer Experience Metrics: Measure Consumption & Encourage Adoption with Frontline Performance Intelligence (featuring TSIA)

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About the Webinar:
With the explosion of technology initiatives centered upon cloud computing and desktop virtualization, it’s even more critical to have the right Application Performance Management tools in place that will provide comprehensive visibility into the customer experience.

  • Are customers actually using your critical business applications most effectively?
  • How are all relevant products and support services being consumed?
  • How do you measure customer consumption to identify best practices and baseline performance to pinpoint bottlenecks and optimize the customer experience?

TSIA-Aternity-End-User-Experience-WebinarThe answers to these questions can help organizations better understand and proactively respond to performance issues in order to decrease business disruptions. Additionally, they can increase customer adoption in order to maximize the ROI for technology investments. By transforming customer experience metrics into actionable business intelligence, Frontline Performance Intelligence becomes a strategic business enabler.

Join us and hear from TSIA’s John Ragsdale (VP, Technology Research) about leveraging a user-centric approach to Application Performance Management to improve the customer experience, as well as generate additional Value-Added Services revenue. This exclusive minicast also features a short overview from Aternity’s president and CEO, Trevor Matz of how Aternity’s patented Frontline Performance Intelligence Platform is addressing these customer experience challenges.