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Products
Aternity turns every PC into a self-monitoring platform that is end user experience aware, arming enterprises with comprehensive frontline performance intelligence, and the ability to automatically detect, isolate and pinpoint probable causes of end user problems. In addition, by going well beyond monitoring the overall health of end user workstations and business critical applications, to understanding the productivity of people and organizations on the frontline, the Aternity platform empowers business and IT executives with precise information describing how frontline users’ experiences impact business results, providing a path to constant business improvement.
The Aternity Frontline Performance Intelligence Platform fuels advanced end user experience management by combining four critical elements:
360° View of the Frontline User Experience
Aternity offers the first end-to-end view of real frontline user experience. Enterprises gain comprehensive visibility into how end users consume IT services with powerful analysis and correlations of real/virtual desktop
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| performance, application usage, and end-to-end transaction response times. By leveraging this 360 degree view of the frontline user experience, enterprises are able to truly optimize their IT infrastructure, application design, and software licensing costs - decisions that directly influence and drive increased end user productivity.
Self-Learning, Preemptive Problem Detection
Aternity provides advanced statistical modeling capabilities that automatically generate performance baselines for every application and frontline user business activity. With enterprise-wide scalability, Aternity is able to provide the support that IT organizations need to rapidly identify impacted users and accurately pinpoint probable causes. With the ability to preemptively detect problems, enterprises benefit from dramatic reductions in business disruptions. In addition, organizations reduce support costs and Mean Time to Repair (MTTR).
Right-Time Decision Support and Analytics
Aternity arms IT and business executives, along with support and developers throughout an organization, with the empirical evidence that links frontline application performance and usage to real business results. Aternity's decision support capabilities analyze, correlate, and transform massive volumes of real-time and historical data into
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| actionable business intelligence. With this in-depth analysis, Aternity provides the support that enterprises need to make effective business and IT decisions to increase performance and productivity and decrease operational costs.
Dynamic Visualization, Rapid Integration
Aternity's platform visualizes critical performance, productivity, and usability intelligence, offering enterprises drill-down dashboards and easy-to-read reports that succinctly identify key frontline application trends. Aternity's rapid integration with directory services, ticketing systems, enterprise portals, dashboards, and third-party reporting tools, also provides rapid notification of performance and productivity issues and comprehensive reporting capabilities. With Aternity, enterprises have fingertip access to drive ultimate visualization of end user experience and are able to fully realize the full ROI potential of their enterprise applications.
The Bottom Line
Aternity uniquely bridges the visibility gap between IT management awareness of end user experience and the impact it has upon business performance. The end result is a dramatic reduction in business disruption and an exponential increase in frontline user productivity.
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