Key Business Benefits with Aternity Real End User Experience Management

User-Centric Proactive IT Management for the Real-Time Enterprise

The patented Aternity Frontline Performance Intelligence (FPI) Platform’s next-generation approach to End User

"We chose the Aternity platform for its unique ability to monitor and analyze real end user experience — whether in a real or virtual desktop environment — enabling us to proactively identify desktop, network and system issues in real-time before impacting the productivity of our end users."

Experience management is achieved by uniquely monitoring, aggregating, analyzing and correlating all metrics associated with the three components (Application, Desktop and User Performance) that constantly interact to both define and impact end user experience.

With Aternity’s FPI Platform, enterprises rapidly benefit from the ability to gain:

Immediate awareness and rapid response to end user problems (before they call the help desk) through comprehensive visibility and proactive problem detection
Dramatic reduction in business disruptions and MTTR as a result of real-time application profiling and problem classification (probable cause analysis)
Tangible ROI on planned infrastructure investments due to production evidence that proves proposed changes substantially impact performance (or not)
Increased application adoption, user productivity and business process optimization based on the precise insights into how users use their applications