Get Unplugged Visibility

Mobile Mania as a Focal Point of Modern Enterprises

Mobile is not only the new face of engagement — it is fast-becoming widely embraced as the focal point for business and communication. With the rising consumerization of IT coupled with business users embracing Bring Your Own Device (BYOD), IT and line-of-business stakeholders are rapidly losing control of managing the availability, usage and performance of mobile devices and business applications. Yet, these teams are still tasked with ensuring optimal end user experience across these mobile applications and devices.

End User Experience Unplugged

Aternity for Mobile unifies the management of end user experience across physical machines, virtual desktops, and mobile devices, while providing the industry’s most comprehensive mobile solution for native, web and virtual mobile applications.

Aternity includes comprehensive capabilities for monitoring application, device, network and service metrics. Proactive detection of performance issues by learning and analyzing behavior in real-time, empowers IT teams to determine mobile application performance root cause with the same platform they already rely on for physical and virtual desktop management.

All versions of iOS and Android are supported on both smart phones and tablets

Geo Location, down to the City level, is automatically collected and stored for reporting and analysis

Rapidly search for any End User Device, including Physical Workstations, Citrix or Terminal Servers, Virtual Desktops or Citrix Sessions and Mobile Devices

Extensive Mobile device attributes, including Location, OS Version, Carrier, Connection Mode and Hardware Configuration are collected

The Email address of BYOD users is automatically identified in order to associate Mobile devices with the Laptops, Desktops, Citrix Sessions and Virtual Desktops used by the End Users

The End User Dashboard shows that Tyrone is using a Tablet as opposed to a laptop or accessing a session on a Citrix Server, or using a Virtual Desktop

Tyrone is using the Mobile Box App and is having major performance issues with the “Download File” and “List File” business activities

The Dashboard provides “Time Machine” capabilities enabling a real-time snapshot or historical view of the End User’s status – at any time

Application Performance, Signal Strength, Battery, CPU, Memory as well as any other device resource can be trended over time for comparison

Select any time frame – from the last few minutes to last year, or even earlier

Comparisons can be based on any attribute such as Mobile Carrier, Device Model and Geo Location for example; In this case the comparison is based on “Top Mobile Devices”

Poorest performing resources are always sorted and presented first

Identify whether Device, Network or Service issues are responsible for poor Mobile application performance

Highest resource consuming apps or services are automatically collected for the selected timeframe

BYOD and Mobile Application Performance Monitoring

Aternity released the industry’s first mobile Application Performance Management solution in April 2012. Aternity for Mobile continues to deliver innovative capabilities that expand the visibility into how End Users are using and experiencing mobile business applications by:

  • Providing the industry’s fastest instrumentation of native mobile applications that includes comprehensive monitoring of mobile device, network and service metrics
  • Correlating device, network, service and application resource monitoring including storage, running processes, CPU, memory and battery, Wi-Fi and cellular network and corporate network connection quality for core services
  • Identifying application crashes and system-wide error reporting, including stack trace
  • Proactively detecting performance issues and identifying cause – by learning and analyzing behavior in real-time – empowering IT teams with rapid remediation of mobile application performance problems