VDI Velocity

Get Hyper-Visibility into Virtual Desktop Environments

Aternity for VDI uniquely closes the application performance visibility gap in Virtual Desktop environments, providing enterprises with comprehensive monitoring of any business transaction within any packaged or custom application running on any desktop virtualization technology. Aternity enables usage and performance trending for VDI assessments and insight into End User productivity, as well as real-time correlation and advanced analytics across all tiers of the Virtual Desktop Infrastructure.

Having the empirical evidence to support user perception, (or not), is key in providing End Users and organizations with the confidence they need to ensure successful VDI initiatives

Outlook is not being used in the VDI environment, which may signal a training issue

SAP performs better in the VDI environment. Therefore, this pilot is successful from and End Users’ experience perspective

The size of the bubble represents the volume of activities performed from each machine; The large bubbles represent Citrix servers running the applications, while the smaller bubbles represent desktops

Aternity normalizes the performance of different measurement types to a single percentage score so they can be compared against each other

Aternity normalizes the performance of multiple measurement types to a single percentage score, so they can be compared against each other; The Quality of Service map shows the QoS score for a critical business application on the X axis; The 50th percentile represents the organizational average or the norm

Aternity can immediately identify the list of machines that are the best candidates for VDI migration based on the Quality of Service they are currently experiencing

The Pie Chart indicates that only a small percentage of the total Stock Trading End User population is impacted

Grouping by location shows that the impacted End Users come from the same location and subnet – an indication that the problem might be related to where the Ends Users’ desktops are located

Due to the critical nature of this application, incident detection has been calibrated to open an Incident with just 7 suffering End Users

The Problem Classification or Probable Cause Analysis identifies the unique commonalities shared by the impacted End User group as compared to End Users that are not experiencing issues

In this case, the Probable Cause with the highest probability is the Hypervisor server hosting the impacted Virtual Desktops

Aternity automatically identifies and presents the most deviating hypervisor host resources

Aternity shows that the degradation in end user experience is due to the high CPU on the Hypervisor Host itself – so no need to get the network or the backend application infrastructure teams involved

Aternity’s “Time Machine” capabilities, provides a snapshot of the hypervisor’s status at any time throughout the incident, or prior to the incident

"Desktop Virtualization provides enterprises across all industries with significant advantages in flexibility, security, and service delivery. At the same time VDI initiatives also raise new challenges in planning, managing and troubleshooting that legacy application performance monitoring tools are not suited for."
- Bernd Harzog, Analyst at The Virtualization Practice

Illuminating Four Primary Virtual Desktops Blind Spots

Enterprises that leverage Aternity for VDI benefit from a unique vantage point into end user experience, providing them with visibility into the four key Virtual Desktop blind spots:

  • Application Execution Time: The actual time spent processing the transaction by the Virtual Desktop
  • Host Resource Availability: The ability of a Virtual Desktop to acquire sufficient host resources to optimally execute its tasks
  • Infrastructure Latency: Remote file share performance as well as the total Network and Server time spent until the Virtual Desktop receives a response from the application’s server-side components
  • Client-side Latency: The latency of the remote display protocol, responsible for painting the End Point device’s screen, as experienced by the user