User Experience Aware

User-focused IT Management Approach

An Application Performance Monitoring strategy that harnesses Aternity’s End User vantage point transforms reactive organizations into proactive, user-centric enterprises that drive optimal business practices.


Closing the Visibility Gap

Leading industry analysts refer to the challenge with current Application Performance Management (APM) tools – as the “Visibility Gap” – the gap between the information provided by traditional infrastructure monitoring tools and the real experience of the end user.

APM technology has primarily been focused on monitoring the performance and availability of the application components that reside in our Data Centers, on web servers, app servers, databases and hosts – as well as monitoring the networks.

The problem is that enterprises can’t measure end user experience from the vantage point in the Data Center “looking out” – they can only measure end user experience from the End User’s perspective “looking in” – and that’s the primary reason for the “Visibility Gap”.

To close the “Visibility Gap”, enterprises need to have an integrated view of the multiple applications and streams of data that together provide a clear and comprehensive portrait of real end user experience.

And this is exactly what Aternity does, effectively transforming every device – physical, virtual, and mobile – into a self-monitoring platform that is user experience aware.

Aternity’s End User Activity Monitoring closes the visibility gap existing with network- and server-centric application performance management tools

Aternity’s End User Activity Monitoring closes the visibility gap existing with network- and server-centric application performance management tools

 


User-centric, Proactive IT Management

A user-centric approach to proactive IT Management with Aternity enables enterprises to attain the service levels demanded by their users:

  • Closes the "Visibility Gap" inherent with all other APM tools
  • Detects performance issues by learning and analyzing user behavior in real-time
  • Resolves performance problems with faster, user-centric troubleshooting