Welcome to the Aternity Resource Center

We are happy to provide you with high-value white papers, presentations, webinars and collateral all related to end user experience management. Please select the materials you would like access to and click the “Download” button at the bottom of the this page. You’ll then be prompted to complete a short form in order to view the requested resources. You will not be required to fill out this form again upon future visits.

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Industry Reports
***NEW*** EMA Radar Report for Application Performance Management (APM) for Cloud Services (1.93 MB)
Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, has just published a new Radar Report™: “Application Performance Management (APM) for Cloud Services: 18 Cloud-Ready APM Solutions Available TODAY”. Specifically, Aternity has been recognized as a the top vendor providing an APM point solution earning EMA’s “Value Leader” distinction, while also being recognized as an APM elite vendor providing the market’s “Most Comprehensive Endpoint Diagnostics.” Download the Radar Report's full summary and Aternity's profile.
***NEW*** EMA Impact Brief: The Aternity FPI Platform v5.0 (1.25 MB)
Read this exclusive Impact Brief published by analyst firm Enterprise Management Associates (EMA). According to EMA, Aternity’s FPI Platform v5.0 fills a gap within the Application Performance Management (APM) market, which is largely comprised of monitoring solutions that are data center-centric focused. Aternity provides comprehensive visibility into how end users actually experience the business applications they consume by uniquely monitoring and correlating the three primary components that dynamically interact at all times to define and impact an end user’s experience: Application Performance, Device Performance, and User Productivity. In addition, v5.0’s increased scalability further drives enterprise-wide adoption of end user experience management initiatives.

Webinar Replays
***NEW*** ISV SaaS Webinar: Drive Adoption, Renewals, and User Productivity (0 Bytes)
This special 30-minute on-demand webinar will show a demonstration of Aternity’s Frontline Performance Intelligence (FPI) Platform and how end user experience management can help Independent Software Vendors (ISVs) and Software as a Service (SaaS) providers address a number of challenges. Learn how visibility into End User Experience and the understanding of how applications are being used can ensure application “stickiness,” thereby driving renewals and avoiding customer attrition.
***NEW*** End User Experience: 10 Myths to Dispel (with EMA) (0 Bytes)
45-minute webinar presented by analyst firm Enterprise Management Associates (EMA) and Aternity
EMA's research and analysis of today's EUE and APM technologies along with a thoughtful presentation on the Top 10 Myths to dispel before purchasing any monitoring tool. Guest speakers include Julie Craig, EMA Research Director, and Trevor Matz, President and CEO of Aternity.
***NEW*** User-Centric Proactive IT Management: Best Practices for EHR Optimization (with Sharp HealthCare) (0 Bytes)
45-Minute Webinar Features a Case Study on End User Experience Management presented by Sharp HealthCare
This special event features industry thought leaders from Sharp HealthCare, Aternity, and Hayes Management Consulting who share best practices and real-world examples of how healthcare organizations can fully optimize their EHR investments through a user-centric approach to proactive IT management.
8-Minute Webcast on Application Performance Management featuring Gartner (0 Bytes)
User-Centric Approach to End User Experience Management
Aternity and Gartner have teamed up to deliver the industry's first webcast on how enterprises can obtain a user-centric approach to End User Experience management. Presented by Gartner Research VP, David Williams, this newly-released 8-minute event delivers a dynamic, interactive webcast that demonstrates the value of moving your Application Performance Management beyond the data center.
Actionable Customer Experience Metrics (with TSIA) (0 Bytes)
Measure Consumption & Encourage Adoption with Frontline Performance Intelligence
Aternity and the Technology Services Industry Association (TSIA) present a 30-minute webcast to help organizations better understand and proactively respond to performance issues in order to decrease business disruptions. The webcast covers how organizations can increase customer adoption in order to maximize the ROI for technology investments.
Improve End User Experience With Proactive Application Performance Management (with Aberdeen) (0 Bytes)
On-Demand Webinar Features Companion APM Benchmark Report
In this exclusive on-demand webinar, Aberdeen Group Analyst Russ Klein presents the results of Aberdeen's latest 2010 APM benchmark and provides IT and Line-of-Business stakeholders with recommendations and best practices for how they too can achieve the outstanding APM results that Best-in-Class companies are enjoying, including a 71% improvement in mean time to repair, 98% availability of critical business applications, and 73% increase in revenue. Klein is joined by Aternity's President and CEO, Trevor Matz.
Got Business Disruptions? (with EMA) (0 Bytes)
How a User-Centric Approach to Proactive Application Performance Management will Optimize your Business, Improve IT Processes, and Increase User Productivity
This on-demand webinar provides a next-generation approach to Application Performance Management (APM). The event features Julie Craig, a senior analyst at Enterprise Management Associates (EMA). Hear the latest analyst research on APM, real-world case studies, technology trends, and how to transform your organization into a proactive IT enterprise.
User-Centric Proactive IT Management (0 Bytes)
Intro to Aternity: 30-minute overview and demo of Aternity presented by President and CEO, Trevor Matz.
Viewers will gain an unprecedented glimpse into what real end user experience monitoring looks like for 2011 and the key challenges that Global 1000 companies are addressing with Aternity's Frontline Performance Intelligence (FPI) Platform.
Improving Physician EHR Adoption (with Hayes Management Consulting) (0 Bytes)
Making the Most of Your IT Investment by Dramatically Improving Physician Adoption and Patient Care
This on-demand webinar provides a glimpse into how Hayes Management Consulting and Aternity have teamed up to provide an approach that not only mitigates physician frustration, but engages physicians and other users as champions of EHR technology. This novel approach combines Hayes’ rapid prototype implementation methodology and Aternity’s Frontline Performance Intelligence (FPI) Platform. Hayes’ methodology obtains physician input up front while Aternity’s FPI Platform provides proactive post-live support. With this approach, physician adoption skyrockets.
A Roadmap for EMR Adoption (with HIMSS Analytics) (0 Bytes)
It's Not About the Technology
The rush is on to automate care delivery organizations. Various surveys have documented that the vast majority of healthcare organizations, including ambulatory clinics and hospitals, have yet to implement comprehensive electronic medical record systems. HIMSS Analytics data shows that that’s not completely true in the hospital environment, but by any measure, there’s much work to be done. Hosted by HIMSS Analytics and featuring Aternity, this presentation will describe how to prepare your organization for such an initiative.
Optimizing Virtual Reality (with DABCC) (0 Bytes)
How a User-Centric Approach to Proactive IT Management Can Help You Successfully Navigate and Deliver Seamless Performance Throughout your Desktop Virtualization Initiative
Moderated by Doug Brown, President of DABCC and Microsoft MVP, this exclusive on-demand webinar shows how a user-centric approach to proactive IT management can optimize how to evaluate, plan, manage, and orchestrate performance in a virtualized desktop environment
Don’t get Hammered by Poor End User Experience (with Oil & Gas Financial Journal) (0 Bytes)
Exploring a New Gateway to Proactively Identify End User Issues Before Business is Impacted
Learn exactly what you need to do to heighten your end users’ experience with critical business applications, such as those from SAP, Landmark Graphics, and Schlumberger. This on-demand event is designed for oil and gas enterprises that are ready to proactively identify the causes of application performance problems as they unfold, and thereby lessen the impact on end user productivity. Special guest speaker, Bernd Harzog, CEO and founder of APMExperts, provides insight and guidance on how the Application Performance Management landscape has evolved, the differences between synthetic APM products, appliances, and agent-based solutions, and how oil and gas enterprises can apply the right APM technology to reduce business disruptions and increase end user productivity.

Demos
Proactive Incident Detection with Aternity (0 Bytes)
View a number of detection scenarios and see how Aternity dynamically isolates impacted apps, business processes and users, and automatically identifies business impact and probable cause

See how the Aternity Frontline Performance Intelligence (FPI) Platform Analytic Engine performs continuous comparisons between the Baselines and Autonomic Performance Profiles, i.e. the automatically generated, dynamic performance profiles of frontline users.

Comprehensive User Experience Visibility with Aternity (0 Bytes)
View an exclusive demo of Aternity's Performance Navigator, the primary visualization tool used to slice and the dice end user experience metrics in real-time

See four compelling demo scenarios that highlight some of the powerful capabilities and views provided to IT Ops, Help Desk, and Line of Business owners. Learn how application performance, quality of service, and usage are visually depicted through Aternity's Performance Navigator.

Proactively Identify Desktop Startup Problems (0 Bytes)
View in just 3 minutes how Aternity's Boot Profiler delivers proactive identification of desktop startup problems
See how Aternity's Frontline Performance Intelligence Platform proactively identifies desktop startup problems before they become a major handicap to business productivity, while also introducing Aternity’s robust Report Library.
Proactive IT Management with Intel vPro & Aternity (0 Bytes)
Seamless integration between Aternity and the new advanced features of the new Intel® Core™ vPro™ processor family

Organizations can now benefit from deeper visibility into the operational status of their PCs, enabling real-time removal of performance bottlenecks regardless of the End Point’s state. The result is immediate awareness and rapid response to end user problems, dramatically reducing business disruptions and Mean Time to Repair (MTTR).

Brochures
The Platform for Frontline Performance Intelligence (695.25 KB)
Snapshot of Aternity
Presents an overview of Aternity’s software. Read about the features and capabilities that comprise Aternity’s Platform for Frontline Performance Intelligence.
Providing an Optimal Path to EMR Adoption and Usage (527.8 KB)
Proactively Manage EMR User Experience with Aternity
A short overview on how Aternity's Frontline Performance Intelligence (FPI) Platform provides the ability to measure and proactively manage the deployment, adoption, and on-going use of EMR applications.

Use Cases
Use Cases from the Frontline (484.62 KB)
Read a number of real-world use cases to gain a comprehensive understanding of the business benefits and implementation scenarios for real end user experience management and frontline performance intelligence. The document spans preemptive problem detection to application and desktop usage, usability and probability analysis to virtualization. Additional topics also include help desk triage, compliance and risk management, ITIL implementation and operation, and much more!

Whitepapers
Monitoring End User Experience in a VDI Environment (1.39 MB)
Learn How Aternity Provides In-Depth Monitoring of Virtual Desktop Environments
This whitepaper provides an overview of how Aternity's Frontline Performance Intelligence (FPI) Platform monitors end user experience in a VDI environment. Aternity goes well beyond traditional Virtual Desktop Infrastructure assessment tools that are primarily focused on planning and testing virtual deployments. Aternity’s FPI Platform provides in-depth monitoring of end user experience in a production environment spanning tens of thousands of business users.
Monitoring Real End User Experience of SAP with Aternity (2.17 MB)
Deliver the Value Expected from Your SAP Investment
Read about real-world use cases around how Aternity's Frontline Performance Intelligence (FPI) Platform empowers SAP customers with user-centric proactive IT management through a 360 degree view of real end user experience, self-learning, proactive problem detection and probable cause analysis, and right-time decision support capabilities.
Business Activity Monitoring (1010 KB)
Aternity’s Application Independent and Code Free Approach to Instrumenting Applications and Desktops
Aternity's Frontline Performance Intelligence Platform is architected to support end user experience monitoring of the complete range of application architectures that exist within today’s enterprises. Whether real or virtual, Aternity's platform covers a wide array of application and desktop architectures and technologies including Web-based applications, Custom Applications, Rich Internet Applications, Client/Server Applications, Java Applications, JInitiator-based Applications, Citrix XenApp / ICA, Terminal Server / RDP, and Virtual Desktop Infrastructure Deployments.
Aternity Analytics (1.11 MB)
Generating Business Intelligence from Frontline Performance Metrics
Attempting to understand or derive business intelligence from volumes of end user performance metrics is like looking for a needle in a haystack. Learn about the sophisticated, real-time analytics that is necessary to transform these massive quantities of measurement-related data into actionable business intelligence.

Industry Reports
The APM Lifecycle Benchmark Report (498.69 KB)
Improving End-User Experience with a Holistic Approach to Application Performance Management
~ Authored by Aberdeen Group
Aberdeen surveyed over 100 organizations between December 2009 and February of 2010 to identify the best practices enterprises are using that improve application performance management solutions impact on end-user productivity and the business benefits of a "lifecycle" approach to application performance management.
Got Business Disruptions? (764.85 KB)
How a User-Centric Approach to Proactive Application Performance Management Can Optimize your Business, Improve IT Processes, and Increase User Productivity
~ Authored by Enterprise Management Associates
 Proactive management - detection of application-related problems before they begin to impact users - is an area where IT continues to lose ground. Learn how Fortune 10 and Fortune 100 companies across multiple industries are transforming their organizations into proactive IT enterprises today.
Application Performance Management (557.76 KB)
The Lifecycle Approach Brings IT & Business Together
~ Authored by Aberdeen Group
 For IT and business executives, this recently published research report from Aberdeen is a must-have to understand the best practices for Application Performance Management. After surveying more than 200 enterprises, Aberdeen's findings conclude that being proactive about managing application performance is no longer optional. Learn how to become a proactive IT enterprise.