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Home   >   Resources   >   Resource Center
Resource Center
Virtualization
APM Best Practices
BAM & Analytics
APM Benchmark 2010

Welcome to the Aternity Resource Center

We are happy to provide you with high-value white papers, presentations, webinars and collateral all related to end user experience management. Please select the materials you would like access to and click the “Download” button at the bottom of the this page. You’ll then be prompted to complete a short form in order to view the requested resources. You will not be required to fill out this form again upon future visits.

You can open each PDF in Adobe® Reader® or by using the xpdf tool from Red Hat. Each PDF document opens in its own browser window. However, for best results you may want to right-click on each link below, select "Save Target As..." and download the file to your computer for subsequent printing.

Webinar Replays

User-Centric Proactive IT Management in 2010 (0 Bytes)
Intro to Aternity: 30-minute overview and demo of Aternity presented by President and CEO, Trevor Matz.
Viewers will gain an unprecedented glimpse into what real end user experience monitoring looks like for 2010 and the key challenges that Global 1000 companies are addressing with Aternity's Frontline Performance Intelligence (FPI) Platform.
8-Minute Webcast on Application Performance Management featuring Gartner (0 Bytes)
User-Centric Approach to End User Experience Management
Aternity and Gartner have teamed up to deliver the industry's first webcast on how enterprises can obtain a user-centric approach to End User Experience management. Presented by Gartner Research VP, David Williams, this newly-released 8-minute event delivers a dynamic, interactive webcast that demonstrates the value of moving your Application Performance Management beyond the data center.
***NEW*** Actionable Customer Experience Metrics (with TSIA) (0 Bytes)
Measure Consumption & Encourage Adoption with Frontline Performance Intelligence
Aternity and the Technology Services Industry Association (TSIA) present a 30-minute webcast to help organizations better understand and proactively respond to performance issues in order to decrease business disruptions. The webcast covers how organizations can increase customer adoption in order to maximize the ROI for technology investments.
***NEW*** Improve End User Experience With Proactive Application Performance Management (with Aberdeen) (0 Bytes)
On-Demand Webinar Features Companion APM Benchmark Report
In this exclusive on-demand webinar, Aberdeen Group Analyst Russ Klein presents the results of Aberdeen's latest 2010 APM benchmark and provides IT and Line-of-Business stakeholders with recommendations and best practices for how they too can achieve the outstanding APM results that Best-in-Class companies are enjoying, including a 71% improvement in mean time to repair, 98% availability of critical business applications, and 73% increase in revenue. Klein is joined by Aternity's President and CEO, Trevor Matz.
Got Business Disruptions? (with EMA) (0 Bytes)
How a User-Centric Approach to Proactive Application Performance Management will Optimize your Business, Improve IT Processes, and Increase User Productivity
This on-demand webinar provides a next-generation approach to Application Performance Management (APM). The event features Julie Craig, a senior analyst at Enterprise Management Associates (EMA). Hear the latest analyst research on APM, real-world case studies, technology trends, and how to transform your organization into a proactive IT enterprise.
Improving Physician EHR Adoption (with Hayes Management Consulting) (0 Bytes)
Making the Most of Your IT Investment by Dramatically Improving Physician Adoption and Patient Care
This on-demand webinar provides a glimpse into how Hayes Management Consulting and Aternity have teamed up to provide an approach that not only mitigates physician frustration, but engages physicians and other users as champions of EHR technology. This novel approach combines Hayes’ rapid prototype implementation methodology and Aternity’s Frontline Performance Intelligence (FPI) Platform. Hayes’ methodology obtains physician input up front while Aternity’s FPI Platform provides proactive post-live support. With this approach, physician adoption skyrockets.
A Roadmap for EMR Adoption (with HIMSS Analytics) (0 Bytes)
It's Not About the Technology
The rush is on to automate care delivery organizations. Various surveys have documented that the vast majority of healthcare organizations, including ambulatory clinics and hospitals, have yet to implement comprehensive electronic medical record systems. HIMSS Analytics data shows that that’s not completely true in the hospital environment, but by any measure, there’s much work to be done. Hosted by HIMSS Analytics and featuring Aternity, this presentation will describe how to prepare your organization for such an initiative.
Optimizing Virtual Reality (with DABCC) (0 Bytes)
How a User-Centric Approach to Proactive IT Management Can Help You Successfully Navigate and Deliver Seamless Performance Throughout your Desktop Virtualization Initiative
Moderated by Doug Brown, President of DABCC and Microsoft MVP, this exclusive on-demand webinar shows how a user-centric approach to proactive IT management can optimize how to evaluate, plan, manage, and orchestrate performance in a virtualized desktop environment
Don’t get Hammered by Poor End User Experience (with Oil & Gas Financial Journal) (0 Bytes)
Exploring a New Gateway to Proactively Identify End User Issues Before Business is Impacted
Learn exactly what you need to do to heighten your end users’ experience with critical business applications, such as those from SAP, Landmark Graphics, and Schlumberger. This on-demand event is designed for oil and gas enterprises that are ready to proactively identify the causes of application performance problems as they unfold, and thereby lessen the impact on end user productivity. Special guest speaker, Bernd Harzog, CEO and founder of APMExperts, provides insight and guidance on how the Application Performance Management landscape has evolved, the differences between synthetic APM products, appliances, and agent-based solutions, and how oil and gas enterprises can apply the right APM technology to reduce business disruptions and increase end user productivity.

Demos

Proactive IT Management with Aternity (0 Bytes)
View a number of detection scenarios and see how Aternity dynamically isolates impacted apps, business processes and users, and automatically identifies business impact and probable cause

See how the Aternity Frontline Performance Intelligence (FPI) Platform Analytic Engine performs continuous comparisons between the Baselines and Autonomic Performance Profiles, i.e. the automatically generated, dynamic performance profiles of frontline users.

Comprehensive User Experience Visibility with Aternity (0 Bytes)
View an exclusive demo of Aternity's Performance Navigator, the primary visualization tool used to slice and the dice end user experience metrics in real-time

See four compelling demo scenarios that highlight some of the powerful capabilities and views provided to IT Ops, Help Desk, and Line of Business owners. Learn how application performance, quality of service, and usage are visually depicted through Aternity's Performance Navigator.

Proactive IT Management with Intel vPro & Aternity (0 Bytes)
Seamless integration between Aternity and the new advanced features of the new Intel® Core™ vPro™ processor family

Organizations can now benefit from deeper visibility into the operational status of their PCs, enabling real-time removal of performance bottlenecks regardless of the End Point’s state. The result is immediate awareness and rapid response to end user problems, dramatically reducing business disruptions and Mean Time to Repair (MTTR).

Brochures

The Platform for Frontline Performance Intelligence (488.48 KB)
Snapshot of Aternity
Presents an overview of Aternity’s software. Read about the features and capabilities that comprise Aternity’s Platform for Frontline Performance Intelligence.
Providing an Optimal Path to EMR Adoption and Usage (527.8 KB)
Proactively Manage EMR User Experience with Aternity
A short overview on how Aternity's Frontline Performance Intelligence (FPI) Platform provides the ability to measure and proactively manage the deployment, adoption, and on-going use of EMR applications.

Use Cases

Use Cases from the Frontline (484.62 KB)
Read a number of real-world use cases to gain a comprehensive understanding of the business benefits and implementation scenarios for real end user experience management and frontline performance intelligence. The document spans preemptive problem detection to application and desktop usage, usability and probability analysis to virtualization. Additional topics also include help desk triage, compliance and risk management, ITIL implementation and operation, and much more!

Whitepapers

Optimizing Virtual Reality (1.4 MB)
Evaluating, Planning, Managing, and Orchestrating Performance in a Virtualized Desktop Environment
In-depth whitepaper provides a roadmap to help enterprises navigate through many of the key challenges associated with planning, evaluating, managing, provisioning, and orchestrating desktop consolidation projects. Some of the areas covered include understanding the effect that virtualization will have upon business performance and productivity. Additionally, it analyzes how to accurately determine virtualization impact upon the end user experience. A comprehensive review of the methods and tools needed in selecting the appropriate desktop virtualization technology and how to evaluate the optimal virtualization strategy is also discussed.
Business Activity Monitoring (1010 KB)
Aternity’s Application Independent and Code Free Approach to Instrumenting Applications and Desktops
Aternity's Frontline Performance Intelligence Platform is architected to support end user experience monitoring of the complete range of application architectures that exist within today’s enterprises. Whether real or virtual, Aternity's platform covers a wide array of application and desktop architectures and technologies including Web-based applications, Custom Applications, Rich Internet Applications, Client/Server Applications, Java Applications, JInitiator-based Applications, Citrix XenApp / ICA, Terminal Server / RDP, and Virtual Desktop Infrastructure Deployments.
Aternity Analytics (1.11 MB)
Generating Business Intelligence from Frontline Performance Metrics
Attempting to understand or derive business intelligence from volumes of end user performance metrics is like looking for a needle in a haystack. Learn about the sophisticated, real-time analytics that is necessary to transform these massive quantities of measurement-related data into actionable business intelligence.

Industry Reports

***NEW*** 2010 Benchmark: The APM Lifecycle (498.69 KB)
Improving End-User Experience with a Holistic Approach to Application Performance Management
~ Authored by Aberdeen Group
Aberdeen surveyed over 100 organizations between December 2009 and February of 2010 to identify the best practices enterprises are using that improve application performance management solutions impact on end-user productivity and the business benefits of a "lifecycle" approach to application performance management.
Got Business Disruptions? (764.85 KB)
How a User-Centric Approach to Proactive Application Performance Management Can Optimize your Business, Improve IT Processes, and Increase User Productivity
~ Authored by Enterprise Management Associates
Proactive management - detection of application-related problems before they begin to impact users - is an area where IT continues to lose ground. Learn how Fortune 10 and Fortune 100 companies across multiple industries are transforming their organizations into proactive IT enterprises today.
Application Performance Management (557.76 KB)
The Lifecycle Approach Brings IT & Business Together
~ Authored by Aberdeen Group
For IT and business executives, this recently published research report from Aberdeen is a must-have to understand the best practices for Application Performance Management. After surveying more than 200 enterprises, Aberdeen's findings conclude that being proactive about managing application performance is no longer optional. Learn how to become a proactive IT enterprise.

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