The IT departments at our customers have gone above and beyond the call of duty to respond to the step-change shift to a remote workforce at their companies. Almost overnight, they’ve responded, provisioning new collaboration tool accounts, laptops, additional VPN capacity, etc, and providing guidance to their colleagues on the “new normal.” As the initial shock of this abrupt transition wears off, IT is now shifting to ensuring business continuity, reliability, and resiliency. Aternity has been working closely with our customers to ensure a positive digital employee experience for their remote workforce, as they support their customers, partners, patients, and citizens. Our Aternity SaaS instance, with more than 500 companies and 3 million endpoints under management, is a source of IT insights for how organizations can succeed in this unprecedented shift to remote work.
Announcing a new dashboard library focused on employee experience for the remote workforce
In the March Release of Aternity SaaS, we created a new “Remote Workforce” dashboard library that is available at no charge to all of our customers. The library contains custom dashboards tailored to answering the key questions around ensuring a positive employee experience. Using the dashboards in this library enables IT to track adoption, usage, and performance trends for the business critical apps and collaboration tools on which your business relies.
Over the next several weeks, this series of blogs will review each dashboard in detail, explaining the insights they provide, the implications of what the data show, and recommended IT actions. We hope this series proves to be useful to you as you get your business back on track for the rest of the year.
If you’re not yet a customer, you can get started today!
If you’re not yet an Aternity customer, you can explore how we help you address the IT challenges of a remote workforce. You can get started today by registering for a free trial of Aternity running in your environment. You’ll see how your organization compares to the market with the benchmarking insights from millions of end points monitored in via Aternity SaaS. You’ll see how your Service Desk can drive down costs and improve service with AI-driven automated remediation. And you’ll get a view of employee experience for every app running in your environment – even SaaS and Shadow IT.