Back to Blog Landing

End User Experience Monitoring: I Bet Your Tool Can’t do THIS! Part 4

Mike Marks September 11, 2017
Mitigating the risk of IT transformation is a top use case for End User Experience Monitoring

Validate the impact of IT change on end user experience

cloud monitoringBy definition, digital transformation is all about IT change. Migrating apps to the cloud to improve agility. Rolling out a mobile first strategy to reach customers where they are. Delivering an omni-channel user experience to keep them engaged. Enterprises are spending millions on digital transformation initiatives like these, all with the goals of improving customer service and workforce productivity.

But here’s the uncomfortable question. How do you KNOW these IT changes actually produce a better digital experience? The answer is you don’t. Unless you monitor from where it counts—the end user’s device.

Watch this video to see how Aternity helps IT execs, app and infrastructure owners, and business leaders to validate that digital transformation investments are paying off:

End User Experience Monitoring from the point of consumption

Unlike other methods of End User Experience Monitoring, Aternity monitors IT from the point of consumption—the end user’s device. Aternity monitors the user experience as applications render on the screens of their laptops, PCs, virtual desktops, or mobile devices. For any type of app in the portfolio—local, web, cloud, or mobile.

Aternity enables you to monitor SLAs based on business processes. This capability helps you measure the impact of strategic and tactical IT changes. When you make a change, to an application, infrastructure, or even device, Aternity enables you to compare end user experience before and after the change. This insight helps you determine whether your digital transformation initiative is paying off. Learn more about how Aternity enables you to validate the impact of three types of changes on end user experience.

Get started with Aternity today!

Aternity Free TrialYour choice of End User Experience Monitoring product plays a major role in determining whether your Digital Experience Management initiative will succeed. Without insight into the impact of IT change on actual end user experience, you’re only guessing about whether your investment will pay off.  You can explore this use case immediately.

With millions of endpoints managed in our SaaS environment, Aternity enables customers to get up and running fast, with no major capital investment, hardware provisioning, or server deployment. Start your free trial today to see how you can improve the end user experience of your digital workforce.

You may also like

Product capabilities for validating the impact of IT change

Product detail on analyzing the effect of IT change on end user experience

Get a product deep-dive
A handbook for using Aternity to mitigate the risk of IT transformation

Leveraging Aternity as part of a plan-do-check-act Deming Cycle of continuous improvement

Read the paper
Three Ways to Validate the Impact of IT Change on End User Experience with SteelCentral Aternity

  Digital transformation is in full swing in the enterprise, increasing the pressure on IT for End User Experience Monitoring. Migration

Read More