The Swiss Re Group is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. It anticipates and manages risk – from natural catastrophes to climate change, from aging populations to cyber crime.
“We wanted to be more scientific in how we approached monitoring user experience. We realized our existing device performance monitoring tool couldn’t tell us what our workforce was actually experiencing, because it simply didn’t measure most of it. Plus, the data it provided was hard to interpret and didn’t scale.”
Joost Smit
Digital Workplace Solution Architect and Engineer, Swiss Re
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