End User Experience Monitoring
Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any physical, virtual, or mobile device.
When it comes to monitoring how apps perform for your users, other technologies only extrapolate, emulate, or estimate what users see. With the Aternity Digital Experience Management Platform, you see exactly what your end users see on their screen, no matter what type of app or device they’re using. Isolate the cause of delays to the network, device, or app backend to quickly diagnose and resolve user-impacting issues. Track usage and experience over time to continually improve performance while streamlining investments. With Aternity, you’ll boost customer satisfaction and optimize the productivity of your tech-dependent workforce.
Aternity automatically discovers EVERY app in your enterprise, tracks actual usage, and provides a score for app performance and health, based on crashes, hangs, errors, page load time and wait time.
Aternity tracks what users ACTUALLY see when they interact with applications in a business workflow. Aternity shows you response time breakdown between client device, network, and application back end, so you can resolve issues fast.
Compare end user experience before and after any type of change – to devices, applications, or infrastructure, so you can be sure that changes result in better service.
Create, modify, and expand your Aternity library of built-in automation scripts to automatically resolve the most common device or user issues.
