IT Service Benchmarking
Compare your organization's digital experience to others in the market by leveraging our IT service benchmark data from millions of devices under management.
The Aternity Digital Experience Management Quadrant (DEM-Q®) enables companies to compare their employee digital experience to that of hundreds of companies and millions of devices managed by Aternity SaaS. Customers can select and filter DEM-Q data by industry, company size, or geography, and get insights into improvement areas with the highest potential impact.
IT plays a central role in helping your company compete. Insight into how your IT service compares to the market is key to investing in the right areas to improve productivity and customer satisfaction.
Differentiate based on sevice quality.
Target investments to where they're needed most.
Keep up with ever-increasing expectations.
Track your service levels vs the market, by company, industry size, or location.
Compare the performance and reliability of your device estate against others.
Analyze IT performance relative to business-driven thresholds by department or geography.
Identify best practices in app usage, performance, and device configuration to maximize productivity and customer service.
