Leverage AI-driven automation and self-healing to differentiate your service with support for leading collaboration platforms, BYOD, and productivity apps.
Users expect the same performance they get from consumer apps.
Control costs and improve service by resolving at lower levels of IT.
Complex range of technologies to manage.
Automate the recovery actions to the most commonly expected device, OS, or app issues, so user experience isn’t affected and no trouble tickets are required.
Monitor user experience on your client’s entire device estate– laptop, PC, virtual desktop environment and mobile devices – to ensure performance meets business requirements.
Ensure the performance of collaboration apps like Office 365 and Skype for Business meet business requirements.
Isolate the source of delay to client device, network, or back-end, to quickly escalate the ticket to right group.
