Take on the most relevant IT change initiatives based on potential impact to the business, then make sure they deliver the expected improvements.
Target investments to where they're needed most.
Avoid project overruns.
Poor perception can lead to project delays.
Establish a baseline of business performance in order to define the potential improvement to be delivered by the change initiative.
Pilot and test prior to full scale deployment, to identify and resolve any incompatibilities, performance degradation or stability issues.
Analyze trends in app adoption across the enterprise to track the effectiveness of key strategic initiatives.
Drive adoption by comparing end user experience before and after the change to show improvements in service.