The Remote Work Productivity Tracker, Volume 3

As employees adjust to the dynamic of working from home (WFH) as a result of the COVID-19 pandemic, they’ve changed their working hours to balance home and work responsibilities.

The latest edition of the Global Remote Work Productivity Tracker explores the impact of how the performance of business applications has changed in the move to WFH, highlighting the impact on different industries and countries.

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Challenges

Manage the step-jump increase in remote work and collaboration app usage, while providing devices fit for purpose and controlling costs in a time of business uncertainty.

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Business continuity

Deliver the same performance to remote employees as they get in the office.

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Drive collaboration

Complex range of multiple collaboration tools to manage.

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Cost and service pressure

Abrupt shift in technology environment drives up ticket volumes.

How Aternity Solves These Challenges

Measure remote employee experience

Maintain customer service levels by monitoring users’ interactions with applications in the context of a business workflow such as looking up a customer record, executing a trade, etc.

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Analyze collaboration app adoption

Ensure the performance of collaboration apps like Office 365, Teams and Zoom meets business requirements.

See how

Ensure device performance

As remote work increases, analyze the dependency of employee experience and device health on home wifi and VPN performance.

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Self-healing

Automate the recovery actions to the most commonly expected device, OS, or app issues, so user experience isn’t affected and no trouble tickets are required.

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Resources

White Paper

The Global Remote Work Productivity Tracker, Volume 3

Trends in application performance by application category, industry, and geography aggregated from millions of employee devices from hundreds of Global 2000 companies managed via Aternity SaaS.

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SlideShare

The Global Remote Work Productivity Tracker, Volume 3: The Impact of App Performance on Productivity

With the shift to remote work, employees are working longer hours. But longer hours don’t necessarily translate to better productivity. Application performance has an impact. Global data showing which apps perform better at home vs. in the office, which apps are fastest in their categories, and app performance by industry and geography. Analytics from millions of endpoints managed by the Aternity SaaS Digital Experience Management Platform.

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White Paper

The Global Remote Work Productivity Tracker, Volume 2

Trends in changing work from home patterns, collaboration app and business app usage aggregated from millions of employee devices from more than 500 Global 2000 companies managed via Aternity SaaS.

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SlideShare

The Global Remote Work Productivity Tracker, Volume 1

Global productivity data aggregated from millions of employee devices from more than 500 Global 2000 companies managed via Aternity SaaS.

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SlideShare

Manage Remote Workforce SlideShare

Aternity Digital Experience Monitoring provides IT and business insight into the employee experience for your digital workplace, even through the step-jump shift to a remote workforce.

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Solution Brief

Aternity for Managing Remote Employee Experience

Insights into the impact of the shift to remote work on employee experience

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Blog

Remote Workforce – 5 Tips for a Healthy IT

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Video

Mobilize and Manage Your Remote Workforce: Analyze App and VPN Usage

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Testimonials

Exceptional work by the team to reach 40,000 remote workforce capacity. With our deployment of Aternity [in 1 week] we now have a view of end-user experience to an individual level that’s proving invaluable in ensuring we can support every member of the team to the highest standard.

Group CIO Global financial services

What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders.

Joost Smit Digital Workplace Solution Architect and Engineer, Swiss Re

We want employees to have access to everything on one device…to work from anywhere with an internet connection. Aternity has enabled us to deliver against all our success criteria. Performance, the monitoring of applications, fast page load times... It has excelled in every use case.

Stefan Somogyi System Specialist Expert, Raiffeisen Schweiz, Raiffeisen Group

We can now be more proactive because we don’t have as many fires to put out. With Aternity we’re monitoring the heartbeat of the business; if there is an issue we’re often ahead of it.

Ross Jeremy Modern Workplace Team Lead, Simmons and Simmons
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