Solutions Guide

Aternity’s AI-powered analytics and self-healing control help you improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation.

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Solutions by Role

See how teams from the CIO to the Service Desk use Aternity to deliver excellent employee experience.

Use Cases

Get the detail on how Aternity powers IT and business success with visibility and control for continuous performance improvement.

Technology Initiatives

Digital transformation. Cloud-native apps. Mobile. SaaS. Aternity helps you address all your strategic technology initiatives.

Solutions by Role


Ensure successful IT transformation with visibility into end user experience that helps you benchmark against the market, meet business requirements, and drive down opex and capex.

End User Services

Deploy and manage devices and productivity apps that meet business requirements at the right cost, while keeping up with constant change and introduction of new technologies.


Improve efficiency by optimizing software development, accelerating application delivery, and continuously fine-tuning performance—all while ensuring releases achieve business objectives. 

Service Desk

Restore service to users, at the lowest cost and highest speed possible, with insight and automated remediation for issues affecting any app running any user's device.

Line of Business

Transform the business through continuous improvement, digital workplace services and omni-channel strategies.

IT Service Providers

Leverage AI-driven automation and self-healing to differentiate your service with support for leading collaboration platforms, BYOD, and productivity apps.

Solutions by Use Case

Mitigate IT Transformation Risk

Take on the most relevant IT change initiatives based on potential impact to the business, then make sure they deliver the expected improvements.

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Optimize Business App Performance

Optimizing app and device performance to improve end user experience enables companies to streamline workforce productivity and customer service.

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IT Service Benchmarking

Insights into how your IT service compares to the market is key to investing in the right areas to improve productivity and customer satisfaction.

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Shift Left in the Service Desk

Improve service and reduce costs, Mean Time to Detect, and Mean Time to Repair with AI-driven self-healing and proactive service assurance.

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Better Service Through XLAs

Improving service with an Experience Level Agreement requires visibility into the end user's actual experience of ALL of the applications on which they depend.

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IT Asset Cost Reduction

Avoid excessive costs involved in replacing devices on a time-based schedule or renewing software licenses without considering actual user experience or usage.

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Revenue Assurance

Delight customers and maximize revenue growth by delivering optimal application performance even during peak periods.

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Technology Initiatives

Digital Workplace

Deploy and manage devices and productivity apps that meet business requirements at the right cost, while keeping up with constant change.

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Office 365

Complement the data you get from Microsoft Workplace Analytics with insight into performance and actual end user experience.

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Cloud Native

Effectively manage cloud native complexity by delivering exceptional application performance at scale.

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Desktop as a Service

Visibility into app performance, as experienced by end users, is critical for IT to effectively plan, manage, and troubleshoot virtual environments.

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Skype for Business/Teams

Augment Microsoft's usage monitoring capabilities with actual user experience monitoring to deliver a world-class UC service.

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Monitoring the performance of SaaS-delivered apps from the user's device enables you to ensure your SaaS apps meet the needs of your business.

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AI Ops

Harness the power of automation and analytics to become more agile, proactive, and predictive in your IT operations.

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To earn a five star rating, you need mobile application performance management to ensure you deliver an excellent end user experience.

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Technology Alliances


Aternity augments Microsoft monitoring capabilities with end user experience monitoring and cloud-native APM.

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Aternity delivers end-to-end visibility and diagnostics across your distributed and dynamic cloud-native applications running on AWS infrastructure.

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Aternity provides end-to-end insights and analytics across your applications running on the Pivotal Platform infrastructure.

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Real-time end-user experience and application performance data provided by Aternity to ServiceNow enables IT to improve incident and problem management.

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Blue Triangle’s rich front-end visibility and user journey analytics complement Aternity’s end-to-end transaction flow mapping through the application back end.

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Aternity, End User Experience Monitoring, Digital Experience Monitoring, Click to Render

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