Employee Experience Benchmarking

The Aternity Digital Experience Management Quadrant (DEM-QTM), a premium capability of the Aternity Digital Experience Management Platform, enables companies to compare their employee digital experience to that of hundreds of companies and millions of devices managed by Aternity SaaS. Customers can select and filter DEM-Q data by industry, company size, or geography, and get insights into improvement areas with the highest potential impact.

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Challenges

IT plays a central role in helping your company compete. Insight into how your IT service compares to the market is key to investing in the right areas to improve productivity and customer satisfaction.

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Compete on service

Differentiate based on sevice quality.

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Invest for the biggest pay-off

Target investments to where they're needed most.

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Delight customers

Keep up with ever-increasing expectations.

How Aternity Solves These Challenges

Benchmark user experience

Track your service levels vs the market, by company, industry size, or location.

Track device reliablity

Compare the performance and reliability of your device estate against others.

Understand where IT investment is needed most

Analyze IT performance relative to business-driven thresholds by department or geography.

Replicate success

Identify best practices in app usage, performance, and device configuration to maximize productivity and customer service.

SlideShare

Benchmarking Employee Experience with the Aternity Digital Experience Management Platform (DEM-Q)
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Solution Brief

Aternity for Benchmarking Employee Experience
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Video

Better Service through Experience Level Agreements (XLAs)
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White Paper

Quantifying the Business Value of Aternity End-User Experience Monitoring
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Testimonials

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Ready to try Aternity?