Microsoft Teams/Skype for Business
Measure user experience to ensure quality unified communications deployments.
To deliver a world-class Microsoft Teams/Skype for Business unified communications service, augment Microsoft's usage monitoring capabilities with actual user experience monitoring.
IT is held accountable for cloud-based unified communications performance but doesn’t control the infrastructure on which it runs.
Prove your Teams/Skype for Business deployment actually improves collaboration.
App or network changes can affect unified communications service quality.
Analyze performance and usage trends across the enterprise to ensure adoption goals are met.
Isolate problems to the client device, network, or even the device headset. Identify common characteristics of affected users.
Compare performance before and after your vendor makes app and infrastructure changes to ensure they result in better service.
