To deliver a world-class Microsoft Teams/Skype for Business unified communications service, augment Microsoft's usage monitoring capabilities with actual user experience monitoring.
IT is held accountable for cloud-based unified communications performance but doesn’t control the infrastructure on which it runs.
Prove your Teams/Skype for Business deployment actually improves collaboration.
App or network changes can affect unified communications service quality.
Analyze performance and usage trends across the enterprise to ensure adoption goals are met.
Isolate problems to the client device, network, or even the device headset. Identify common characteristics of affected users.
Digital transformation dominates the agenda of senior IT executives across our customer base. Our gold Microsoft Application Development Competency highlights the alignment between Aternity and Microsoft on the key outcomes of digital transformation.