Continuous Improvement of Digital Experience for Your Employees and Customers

Only Aternity DXI enables you to tailor your digital experience goals based on industry benchmarks and your own business requirements. You can trend performance, associate gaps to lost productivity or revenue, and drill into the worst performing areas for root cause analysis and rapid remediation.

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Challenges

Organizations are focused on improving digital experience for their employees and customers, but they lack information on where to invest to drive the greatest business value.

Connect IT performance to business outcomes

Current monitoring tools provide a flood of technical telemetry disconnected from the business.

Set relevant digital experience goals

Lack of real-time access to industry benchmarks to gauge digital dexterity relative to industry peers.

Invest for the biggest pay-off

Communicate the value of digital experience investments in business terms to foster improvement.

How Aternity Solves These Challenges

Immediately Identify What to Improve

Aternity DXI automatically  calculates your overall digital experience score and identifies the specific areas needing improvement. 

Develop Custom-tailored Digital Experience Goals

Tailor your digital experience goals relative to the market or to your historical baseline and measure what’s most important to you. 

Benchmark Your Digital Experience Against Industry Peers

Analyze your company’s digital experience against the industry to make more informed investment decisions. 

Identify the Business Impact of Poor Performance

Aternity automatically shows the business impact of potential improvements on employee productivity. 

Related Use Cases

Optimize Business App Performance

Improve end user experience by optimizing business-critical apps for both employees and customers.

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Better Service Through XLAs

Go beyond uptime and availability to measure what users actually see, for every app in your enterprise portfolio.

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IT Service Benchmarking

Compare your organization's digital experience to others in the market with benchmark data from millions of devices.

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Shift Left in the Service Desk

Enable your teams to detect and resolve issues as fast as possible by reducing escalation and intervention.

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Customers Trust Aternity

"The experience of the entire Intel workforce is affected by device performance. Getting a holistic view of that is key. This is the value of Aternity — bringing all that data together from different devices and sources into a single pane of glass. It makes that data actionable, helping us deliver better service to a demanding employee base."

Julian Braham, Principal Engineer,
Intel IT
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"Aternity gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support."

Andy Laurence, Head of Production Services,
Maersk Group
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"Aternity gathers the information and presents it in a format that is easy to understand. We might have known there was an issue but now we have the data to back it up. Aternity adds metrics to perception."

Ross Jeremy, Modern Workplace Team Lead,
Simmons & Simmons
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"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."

Joost Smit, Digital Workplace Solution Architect and Engineer,
Swiss Re
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Resources

Aternity Digital Experience Index (DXI)
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Benchmarking Employee Experience with the Aternity Digital Experience Management Platform (DEM-Q™)
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Aternity for Benchmarking Employee Experience
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