Challenges

Desktop and application virtualization benefits don’t matter without excellent application performance. Visibility into application performance as experienced by their end users provides the critical insight for IT to effectively plan, manage, and troubleshoot virtual environments.

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Avoid virtualization stall

User complaints about service quality can limit deployment.

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Achieve business goals

Ensure services delivered via virtual enviroments meet business expectations.

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Fit for purpose

Deliver device and app performance to meet business needs.

How Aternity Solves These Challenges

Justify expansion

Use fact-based comparison of performance of apps running on virtual vs. physical devices to expand deployment.

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Prove quality of service

Use an Experience Level Agreement (XLA) to validate that business activity performance across all applications meets expectations, by geography, department, and data center.

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Resolve problems quickly

Correlate app performance to the virtual systems they are running on, monitor client side latency, and analyze the health and key metrics of the end user’s device.

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Reduce virtualization sprawl

Correlate the inventory of virtual desktop infrastructure to actual usage to eliminate under-utilized resources.

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Resources

Solution Brief

Aternity for Desktop and Application Virtualization

Monitor app performance and correlate it with the performance of the underlying desktop virtualization.

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White Paper

Quantifying the Business Value of Aternity End-User Experience Monitoring

An approach to quantifying the benefits of reducing ticket volume and Mean Time to Repair

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Testimonials

A multi-national European telecommunications company using Oracle Suite apps in their retail contact centers changed proxy settings to optimize app performance, resulting in performance 50% faster on VDI than on physical desktops, and justifying enterprise-wide VDI deployment.

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On average Aternity customers reduce Service Desk ticket volume by 17% and Mean Time to Repai by 24%, or 3.2 hours.

TechValidate Survey Results

A financial services company saved $20M in total cost of ownership by identifying and decommissioning thousands of virtual desktops that were under-used or not used at all.

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