Desktop and application virtualization benefits don’t matter without excellent application performance. Visibility into application performance as experienced by their end users provides the critical insight for IT to effectively plan, manage, and troubleshoot virtual environments.
User complaints about service quality can limit deployment.
Ensure services delivered via virtual enviroments meet business expectations.
Deliver device and app performance to meet business needs.
Use fact-based comparison of performance of apps running on virtual vs. physical devices to expand deployment.
Use an Experience Level Agreement (XLA) to validate that business activity performance across all applications meets expectations, by geography, department, and data center.
Correlate app performance to the virtual systems they are running on, monitor client side latency, and analyze the health and key metrics of the end user’s device.
A multi-national European telecommunications company using Oracle Suite apps in their retail contact centers changed proxy settings to optimize app performance, resulting in performance 50% faster on VDI than on physical desktops, and justifying enterprise-wide VDI deployment.
On average Aternity customers reduce Service Desk ticket volume by 17% and Mean Time to Repai by 24%, or 3.2 hours.
A financial services company saved $20M in total cost of ownership by identifying and decommissioning thousands of virtual desktops that were under-used or not used at all.