Challenges

Delivering optimal application performance, even during peak periods, is how companies delight their online customers and maximize revenue growth. In a world of ever-increasing customer expectations, with the competition only a click away, it is especially crucial to prevent customer abandonment and revenue leakage due to unforeseen downtime or poor performance. Companies need to ensure apps are properly profiled in dev/test and that app teams always have all the evidence they need to troubleshoot issues quickly in production.

Incomplete Visibility

A comprehensive view into all transactions is necessary to ensure optimal performance and eliminate blind spots—especially in high throughput environments where patchy monitoring has become an acceptable trade off.

Cloud-native Complexity

With numerous tools and thousands of components to manage and orchestrate, CI/CD teams need to simplify monitoring and reduce administrative overhead across the cloud-native ecosystem.

Managing Change

Without high definition monitoring, the modern app environment is in a risky state of constant flux. With frequent release schedules and transient cloud/container resources, if you blink, you’ll miss it.

Continually Improve Website Performance

Continuously monitor and profile apps as new features and upgrades are rolled out to ensure optimum performance. Improve site design based on feature usage and abandonment patterns, and increase customer engagement by ensuring an excellent digital experience.

Troubleshoot Third-party Services

Avoid the frustration and lost productivity of waiting days or weeks for the vendor by proactively identifying issues and delivering sufficient evidence for troubleshooting. Enable the vendor to deliver a quick turnround—or even resolve the issue yourself!

Profile Performance During Dev/test

Visualize key dependencies in conjunction with usage profiles to identify and optimize application code components with the greatest impact on business outcomes and cloud costs.

Delight Customers Even During Peak Times

Proactively identify trends and anomalies, and address potential issues well before they are amplified by high transaction volumes or otherwise become significant enough to impact the customer experience.

Customers Trust Aternity

"The experience of the entire Intel workforce is affected by device performance. Getting a holistic view of that is key. This is the value of Aternity — bringing all that data together from different devices and sources into a single pane of glass. It makes that data actionable, helping us deliver better service to a demanding employee base."

Julian Braham, Principal Engineer,
Intel IT
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"Aternity gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support."

Andy Laurence, Head of Production Services,
Maersk Group
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"Aternity gathers the information and presents it in a format that is easy to understand. We might have known there was an issue but now we have the data to back it up. Aternity adds metrics to perception."

Ross Jeremy, Modern Workplace Team Lead,
Simmons & Simmons
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"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."

Joost Smit, Digital Workplace Solution Architect and Engineer,
Swiss Re
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Resources

9 Facts That Will Make You Rethink Application Performance Monitoring
DOWNLOAD INFOGRAPHIC
How to Ensure the Performance of Your Cloud-Native Apps
DOWNLOAD WEBINAR
Aternity Digital Experience Management Solution Brief
DOWNLOAD DATASHEET

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