To deliver a world-class Skype for Business/Microsoft Teams unified communications service, augment Microsoft's usage monitoring capabilities with actual user experience monitoring.
IT is held accountable for cloud-based unified communications performance but doesn’t control the infrastructure on which it runs.
Prove your Skype for Business/Teams deployment actually improves collaboration.
App or network changes can affect unified communications service quality.
Analyze performance and usage trends across the enterprise to ensure adoption goals are met.
Isolate problems to the client device, network, or even the device headset. Identify common characteristics of affected users.
We want employees to have access to everything on one device…to work from anywhere with an internet connection. Aternity has enabled us to deliver against all our success criteria. Performance, the monitoring of applications, fast page load times... It has excelled in every use case.
We can now be more proactive because we don’t have as many fires to put out. With Aternity we’re monitoring the heartbeat of the business; if there is an issue we’re often ahead of it.
It doesn't matter where the application resides - in the data center or the cloud. Aternity helps us quickly see the impact of performance issues, and show where the issue is - in the client, network, or server side.