Challenges

To deliver a world-class Skype for Business/Microsoft Teams unified communications service, augment Microsoft's usage monitoring capabilities with actual user experience monitoring.

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Responsibility without control

IT is held accountable for cloud-based unified communications performance but doesn’t control the infrastructure on which it runs.

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Achieve collaboration goals

Prove your Skype for Business/Teams deployment actually improves collaboration.

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Keep pace with change

App or network changes can affect unified communications service quality.

How Aternity Solves These Challenges

Track performance and adoption

Analyze performance and usage trends across the enterprise to ensure adoption goals are met.

Resolve problems quickly

Isolate problems to the client device, network, or even the device headset. Identify common characteristics of affected users.

Validate changes

Compare performance before and after your vendor makes app and infrastructure changes to ensure they result in better service.

See how

Resources

Video

Aternity for Skype for Business On-line

Key use cases for ensuring excellent digital experience for Microsoft Skype for Business On-line

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Blog

Troubleshooting and Monitoring Skype for Business On-line

Using Aternity to ensure an excellent digital experience for Microsoft Skype for Business On-line

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Solution Brief

Aternity for Microsoft Apps and Devices

End-User Experience Monitoring for troubleshooting and validating change for Office, Windows, and Surface Tablets

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Testimonials

We want employees to have access to everything on one device…to work from anywhere with an internet connection. Aternity has enabled us to deliver against all our success criteria. Performance, the monitoring of applications, fast page load times... It has excelled in every use case.

Stefan Somogyi System Specialist Expert, Raiffeisen Schweiz, Raiffeisen Group

We can now be more proactive because we don’t have as many fires to put out. With Aternity we’re monitoring the heartbeat of the business; if there is an issue we’re often ahead of it.

Ross Jeremy Modern Workplace Team Lead, Simmons and Simmons

It doesn't matter where the application resides - in the data center or the cloud. Aternity helps us quickly see the impact of performance issues, and show where the issue is - in the client, network, or server side.

IT Specialist Computer Services Provider
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