Proactively Manage the Digital Journey to Deliver a World-Class Experience

Aternity presents a complete view of the business impact of performance by correlating user journey analytics  with performance data of  associated transactions across cloud-native environments.  Aternity enables IT to measure the digital experience of ALL of the applications involved in the customer journey – from unique paths across digital services on the website to the business-critical applications used by employees supporting customers throughout the life cycle.

Features

Track User Engagement Across Your Site

Increase engagement by optimizing the performance of high converting journeys and cost-justify improvements where poor experience results in drop-offs.

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Visualize How Your Web Pages Load

Aggregate performance waterfalls, web page filmstrips, and screenshots from synthetic tests help you fine-tune the loading order of all your first and third-party content before you deploy changes.

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Analyze the Impact of Digital Experience on Business Outcomes

Associate performance with business metrics like revenue,  conversion rate, and abandonment rate so that you can focus efforts on the most impactful issues.

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Optimize Web Page Performance with Detailed Diagnostics

Visualize and fine-tune the loading order of first and third-party JavaScript content with Real User Monitoring (RUM) to  analyze aggregate performance waterfalls and better diagnose performance issues.

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Proactively Detect and Resolve Issues 7x24

Find and fix problems before your customers notice, by running synthetic monitoring tests across our global node network or from within your firewall or branch offices to detect issues with site availability, browser response time, page load time and JavaScript errors.

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Related Use Cases

Optimize Business App Performance

Improve end user experience by optimizing business-critical apps for both employees and customers.

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Better Service Through XLAs

Go beyond uptime and availability to measure what users actually see, for every app in your enterprise portfolio.

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Mitigate IT Transformation Risk

Plan, test, and track the success of major IT initiatives with real performance data and custom dashboards.

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"The experience of the entire Intel workforce is affected by device performance. Getting a holistic view of that is key. This is the value of Aternity — bringing all that data together from different devices and sources into a single pane of glass. It makes that data actionable, helping us deliver better service to a demanding employee base."

Julian Braham, Principal Engineer,
Intel IT
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"Aternity gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support."

Andy Laurence, Head of Production Services,
Maersk Group
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"Aternity gathers the information and presents it in a format that is easy to understand. We might have known there was an issue but now we have the data to back it up. Aternity adds metrics to perception."

Ross Jeremy, Modern Workplace Team Lead,
Simmons & Simmons
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"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."

Joost Smit, Digital Workplace Solution Architect and Engineer,
Swiss Re
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Resources

Aternity User Journey Intelligence Solution Brief
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Aternity Digital Experience Management Platform
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Aternity Digital Experience Management Packaging Editions
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Try it free for 14 days and run the full Aternity DEM platform on as many devices as you want.