Did IT work? Mastering Change with End User Experience Monitoring

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How to validate the impact of IT change on your apps, infrastructure, and devices

 

Digital transformation is all about IT change. Enterprises are spending millions on digital transformation initiatives with the goal of improving customer service and workforce productivity.

But here’s the uncomfortable question: how do you know these IT changes actually produce a better digital experience for your customers and employees?

Get the whitepaper “Did IT Work? A Playbook for Mastering IT Change” to learn how to apply end user experience monitoring to:

  • Validate the impact of applications, infrastructure, and/or devices changes
  • Measure the effectiveness of pilot programs before full rollout
  • Determine whether you have met your digital transformation goals
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Testimonials

There has been a real requirement for an architected solution that gives us the visibility and transparency we need to target where we have weak points in our infrastructure and remediate them accordingly and swiftly.

Andy Laurence Head of Production Services, Maersk Group Read Now

We’re no longer flying blind. The time to identify and remediate application issues went down exponentially.

Eric McCraw National Instruments, Web IT Manager Read Now

We have insights into the performance of our applications that we never had before. This is incredibly valuable, because it can improve our users’ productivity, and remove problems for customers in branches that can directly impact revenue.

Terence Thomas Monitoring Specialist, Travis Perkins plc Read Now

“With Aternity we can be confident in the work we’re doing. When we’re making changes that may affect the end-user, we pilot among a small user group, and be satisfied we haven’t degraded the service. Only then will we fully roll-out worldwide.”

Ross Jeremy Modern Workplace Team Lead, Simmons & Simmons Read Now