Make Every Employee Experience a Compelling One

The Aternity Digital Experience Management platform shows you the end-user experience on any application or device. Isolate the cause of delays to the network, device, or app backend to quickly diagnose and resolve user-impacting issues. Find and fix website problems before your customers do, and measure the revenue impact. Track usage and experience over time to continually improve performance while streamlining investments. With Aternity, you’ll boost customer satisfaction and optimize the productivity of your tech-dependent workforce.

Features

Automatic Discovery

Aternity automatically discovers EVERY app in your enterprise, tracks actual usage, and provides a score for app performance and health, based on crashes, hangs, errors, page load time and wait time.

Click to Render

Aternity tracks what users ACTUALLY see when they interact with applications in a business workflow. Aternity shows you response time breakdown between client device, network, and application back end, so you can resolve issues fast.

Change Validation

Compare end user experience before and after any type of change – to devices, applications, or infrastructure, so you can be sure that changes result in better service.

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Self-healing

Create, modify, and expand your Aternity library of automation scripts to automatically resolve the most common device or user issues.

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Related Use Cases

Remote Workforce

Learn how performance and usage of devices and collaboration apps affect productivity and employee experience.

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IT Service Benchmarking

Compare your organization's digital experience to others in the market with benchmark data from millions of devices.

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Shift Left in the Service Desk

Enable your teams to detect and resolve issues as fast as possible by reducing escalation and intervention.

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IT Asset Cost Reduction

Reduce device refresh and enterprise software license costs with actual user experience and usage data.

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Customers Trust Aternity

"The experience of the entire Intel workforce is affected by device performance. Getting a holistic view of that is key. This is the value of Aternity — bringing all that data together from different devices and sources into a single pane of glass. It makes that data actionable, helping us deliver better service to a demanding employee base."

Julian Braham, Principal Engineer,
Intel IT
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"Aternity gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support."

Andy Laurence, Head of Production Services,
Maersk Group
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"Aternity gathers the information and presents it in a format that is easy to understand. We might have known there was an issue but now we have the data to back it up. Aternity adds metrics to perception."

Ross Jeremy, Modern Workplace Team Lead,
Simmons & Simmons
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"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."

Joost Smit, Digital Workplace Solution Architect and Engineer,
Swiss Re
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Resources

The Global Remote Work Productivity Tracker, V6
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The Forrester New Wave™: End-User Experience Management, Q4 2020
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Aternity Digital Experience Management Platform
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Get Started For Free

Try it free for 14 days and run the full Aternity DEM platform on as many devices as you want.