Management and security are only the first steps in enterprise mobility management to delivering excellent user experience. To earn a five star rating, you need mobile application performance management.
Users expect the same performance they get from consumer apps – and they won’t adopt if they don’t get it.
Numerous factors affect mobile app performance – carriers, signal strength, device resources.
Complex range of technologies to manage, including BYOD – manufacturers, models, OS, etc.
Track usage, crashes, errors, HTTP performance and volume relative to thresholds and geography.
Isolate problems to the code or the network, and analyze them with code-level stack trace to speed resolution.
Compare performance of the app across device and OS versions, geographies, and carriers to identify trends.
Communicate to the business on the percentage of compliance to performance thresholds based on business processes. Show compliance by geography, device etc.
The retail banking division of a global financial services company, which was rolling out tablets for use in their full service branches, reduced service impacting errors on their mobile teller app by 87% by identifying and fixing an incorrect proxy configuration impacting the routing.
Aternity helped us get the visibility we needed to tackle all our performance issues with our mobile application.