Challenges

To ensure your Office 365 collaboration goals are met, monitoring usage and adoption is just the start. Complement the data you get from Microsoft Workplace Analytics with insight into performance and actual end user experience.

Achieve collaboration goals

Prove your Office 365 deployment actually improves productivity.

Responsibility without control

IT is held accountable for Office 365 performance but doesn’t control the infrastructure on which it runs.

Keep pace with change

App or network changes can affect Office 365 service quality.

How Aternity Solves These Challenges

Track Adoption

Analyze trends in Office 365 usage across the enterprise to ensure adoption goals are met.

Ensure better service with an XLA

Augment the overall availability metrics in your provider’s SLA with an Experience Level Agreement (XLA) that reflects actual end user experience as they use Office 365 apps.

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Reduce Finger-pointing

Speed problem resolution by isolating application performance problems to the user’s device, the network, or the SaaS vendor’s back-end.

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Validate Changes

Compare performance before and afteryour vendor makes app and infrastructure changes to ensure they result in better service.

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Customers Trust Aternity

"The experience of the entire Intel workforce is affected by device performance. Getting a holistic view of that is key. This is the value of Aternity — bringing all that data together from different devices and sources into a single pane of glass. It makes that data actionable, helping us deliver better service to a demanding employee base."

Julian Braham, Principal Engineer,
Intel IT
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"Aternity gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support."

Andy Laurence, Head of Production Services,
Maersk Group
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"Aternity gathers the information and presents it in a format that is easy to understand. We might have known there was an issue but now we have the data to back it up. Aternity adds metrics to perception."

Ross Jeremy, Modern Workplace Team Lead,
Simmons & Simmons
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"What we particularly liked with Aternity was the ease in which we could analyze and correlate data. Aternity makes this insight easily available to a broader audience in a format that is scalable and sharable with our internal stakeholders."

Joost Smit, Digital Workplace Solution Architect and Engineer,
Swiss Re
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Resources

Aternity for Office 365: Addressing 3 Key Digital Experience Challenges
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How to Take Control with Office 365
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Aternity for Microsoft Apps and Devices
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Get Started For Free

Try it free for 14 days and run the full Aternity DEM platform on as many devices as you want.